Privacy and Data Protection Policy – GDPR Compliance
1. Privacy Policy
Our company complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Greek Law 4624/2019, which supplements the GDPR. We are committed to ensuring the lawful, fair, and transparent processing of personal data. This policy applies to all personal data collected from clients, prospective clients, employees, and third parties in the context of our Personal and Household Services (PHS).servcies.
2. Cookies Policy
In accordance with Greek Law 3471/2006 and GDPR, our website uses cookies only after obtaining the informed and explicit consent of the user, except where cookies are strictly necessary for the functioning of the site. The user has the ability to accept or reject cookies upon visiting our website and may change their preferences at any time through the cookie banner or browser settings.
3. Data Collection Forms
Every form on our website that collects personal data includes mandatory fields for informed consent. These forms provide clear information on the purpose of data collection, the controller’s identity, the legal basis for processing, and a direct link to this privacy policy. Consent is always recorded and stored as proof of compliance with Greek and EU law.
4. Rights of Data Subjects
Under the GDPR and Greek Law 4624/2019, individuals have the right to access, correct, delete, and receive their personal data, as well as the right to restrict or object to its processing. Our company has established internal procedures to respond to such requests within one month. Data subjects may submit requests through the contact details provided in this policy or through our online form.
5. Data Security
We apply appropriate technical and organizational measures to protect all personal data from unauthorized access or disclosure. These include firewalls, encryption, password policies, physical security, regular audits, and employee training on GDPR compliance.
6. Data Processing Agreements
We ensure that all processors acting on our behalf (e.g., IT providers, CRM systems, payroll providers) sign Data Processing Agreements that comply with Article 28 GDPR. These agreements clearly outline the processor’s duties, data handling protocols, and data security obligations under Greek law.
7. Cookie Consent Banner – Suggested Text
We use cookies to enhance your experience on our website. Some cookies are necessary for the site to function, while others help us improve performance and personalize content. You can choose to accept all cookies, reject non-essential ones, or manage your preferences. For more information, please see our Cookies Policy.
